TIME: 12:00 - 12:50
LOCATION: Boardroom 2 - Governance and Risk

One of the most expensive tax items your organisation carries may not be on your financial statements at all. It is in the refund still unpaid, the verification still open and the hours your team spends chasing a response. SARS deserves a fair chance to resolve complaints, but not an open-ended wait. Join the Office of the Tax Ombud to learn when to escalate, how independent mediation and conciliation can help resolve your matter, and why working with a registered tax practitioner can put you on stronger footing. Smart taxpayers make a difference.